Friday, March 7, 2014
5 Star Review on Yelp!
Mr. Larson,
On Dec. 26, 2012, my wife, Julie, went to your dealership desiring to purchase a new vehicle. She met with Tom McClure, one of your sales representatives. She chose to meet with him as we had previously spoken with him in August regarding the Chevrolet Traverse. He was most helpful on that occasion and left a good impression upon us. About an hour after she had left, Julie called me and asked me to come and sign the contract. We had received what I believe to be a generous amount on our trade-in and with dealer incentives our monthly payment would be in the range we had hoped for. When I arrived I noticed the interest rate was higher than I had anticipated and Tom went to Javier to try and lower the rate, which was done. When we met with Mike, he too was very helpful and exacting in explaining the contract to us. There were some extras that he offered, some of which we accepted and some we did not, but he never pressured us to buy anything. Julie related to me that her experience with Tom as well as mine, was one that was very helpful, no pressure to buy something we did not need, and always a professional yet personable salesman. My only concern was that we were unaware that the vehicle did not have a spare tire or "donut", but rather it has a pump to inflate the tire. Tom asked us to contact him this week, as we were leaving town for a few days, to discuss the spare tire situation, which we will do. Prior to us leaving with the Traverse, Tom took the time to show us how everything worked, helped us set up OnStar, and sync our phones with the vehicle. He also showed us how to use the Sirius Radio and explained some of the on board computer systems as well as answered all of our questions. He also provided us with his personal cell phone so that we could contact him directly, in case we had any questions or concerns. We have bought our last three vehicles from your dealership and each time we have been very pleased with your staff, which is why we keep coming back. I would recommend the "team" that we worked with to anyone. Even though your dealership is undergoing renovations that make it less attractive, your staff made us feel "at home" and very comfortable.
Our thanks to you and them.
Ken and Julie W.
To read more of Bob Stall Chevrolets great reviews on Yelp, Click HERE.
Saturday, December 21, 2013
5 Star Review on Yelp!
"This review is for the internet sales team of Adele and Ziggy. I do not like dealing with sales people especially when it comes to cars. They are always trying to swindle and it is just not fun. I called Bob Stall and worked with Adele and gave her my facts,I told her exactly what I wanted and what I could afford. She did not try to just sell me a truck, she took the time to look at all my options and what would work best for my situation. The next day she had me work with Ziggy and he just got right to the point and told me what is available to me. So that night I went to Bob Stall to and bought my new truck. Everything went exactly like they said it would, none of that "Tell them what they want to hear to get them on the lot stuff". These two put together the perfect deal for me, they were friendly, very straight forward and they have restored my faith in the car sales industry. I will not go to another dealer to buy my wifes new truck, I will go to Bob Stall and work with Adele and Ziggy because they do it the way it should be done!! I thank them both and I just love my new truck. Did I mention that I love my new truck? I love my new truck:)"
Very happy,David Z.
For more great reviews on Bob Stall Chevrolet, click HERE.
Sunday, November 10, 2013
5 Star Review on Yelp!
"This review is for the internet sales team of Adele and Ziggy. I do not like dealing with sales people especially when it comes to cars. They are always trying to swindle and it is just not fun. I called Bob Stall and worked with Adele and gave her my facts,I told her exactly what I wanted and what I could afford. She did not try to just sell me a truck, she took the time to look at all my options and what would work best for my situation. The next day she had me work with Ziggy and he just got right to the point and told me what is available to me. So that night I went to Bob Stall to and bought my new truck. Everything went exactly like they said it would, none of that "Tell them what they want to hear to get them on the lot stuff". These two put together the perfect deal for me, they were friendly, very straight forward and they have restored my faith in the car sales industry. I will not go to another dealer to buy my wifes new truck, I will go to Bob Stall and work with Adele and Ziggy because they do it the way it should be done!! I thank them both and I just love my new truck. Did I mention that I love my new truck? I love my new truck:)"
Very happy,David Z.
For more great reviews on Bob Stall Chevrolet, click HERE.